How to connect your LiftMaster / Chamberlain MyQ garage door opener to Wi-Fi and Alarm.com

How to connect your LiftMaster / Chamberlain MyQ garage door opener to Wi-Fi and Alarm.com

Follow these steps to connect your MyQ garage door opener to your home Wi-Fi, then add it to Alarm.com so you can open, close and check your garage door from the Alarm.com app.

Before you start

  • Have your home Wi-Fi name and password ready.
  • Stand in or near the garage with your phone.
  • Many older MyQ openers only work on a 2.4 GHz Wi-Fi network. If your router shows two networks, for example one ending in “-5G”, choose the one that isn’t 5G.

Step 1: Put the opener into Wi-Fi setup mode

  1. Find the garage door opener motor mounted on your ceiling.
  2. Find the yellow LEARN button on the motor.
  3. Press and release the LEARN button three times.
  4. Wait for the opener to beep, or for its blue Wi-Fi light to start blinking.

The steps vary by model. If this doesn’t work, check your opener’s owner’s manual.

If your LEARN button isn’t yellow
If the LEARN button on your opener is purple, red, orange or green, your opener doesn’t have MyQ Wi-Fi built in, and these steps won’t work for it. You can still control the garage door from the Alarm.com app by adding a MyQ Smart Garage Hub. It’s a small add-on that works with most garage door openers made after 1993.

CommTech Systems can install the hub and set it up in Alarm.com for you. Call us at 866-729-2853, or ask in our website chat for an estimate.

Step 2: Connect your phone to the opener

  1. Open your phone’s Settings and tap Wi-Fi.
  2. Look for a network whose name starts with MyQ-.
  3. Tap it to connect.

Step 3: Connect the opener to your home Wi-Fi

  1. Open your phone’s web browser (Safari, Chrome, etc.).
  2. Go to https://setup.myqdevice.com
  3. Follow the on-screen instructions and pick your home Wi-Fi network.
  4. Enter your Wi-Fi password.

Step 4: Check the connection
Wait for the opener to finish connecting. On most models, a solid green Wi-Fi light means it’s connected.

Step 5: Add the garage door to Alarm.com

  1. On a computer or your phone’s browser, log in to the Alarm.com customer website.
  2. Go to Settings → Manage Devices → Add Device → Garage Door.
  3. Follow the prompts. If it asks you to sign in to your MyQ account, use the same login as the MyQ app. (check)

Once it’s added, your garage door shows in the Alarm.com app next to your security system.

If it doesn’t connect

  • Your LEARN button isn’t yellow: your opener needs a MyQ Smart Garage Hub. See “If your LEARN button isn’t yellow” above.
  • No MyQ- network showing: the opener isn’t in setup mode anymore. Press LEARN three times again and try within a few minutes. (check)
  • Your phone keeps jumping back to your home Wi-Fi: if your phone warns that the MyQ network has “no internet”, tap Stay connected or Keep so it stays on it. (check)
  • It won’t accept your Wi-Fi: make sure you picked the 2.4 GHz network and typed the password correctly. Passwords are case-sensitive.
  • Still stuck? Call CommTech Systems at 866-729-2853 and we’ll help.