Title: Doorbell camera light colors: what the light on your Slim Line doorbell means (ADC-VDB105X / ADC-VDB106X)

Which doorbell is this? This guide is for the Alarm.com Slim Line II video doorbell (model ADC-VDB105X or ADC-VDB106X). It’s the narrow doorbell camera with a light around the button.

Normal: nothing to do

• Solid green: Ready and working normally. You can pick a different color instead of green in the Alarm.com app.
• Solid white: A call is in progress. Someone pressed the doorbell or is talking through it.
• Solid blue: Starting up. Wait for it to finish.
• Pulsing blue: The battery is charging. After installation it can charge for about 30 minutes.
• Blue and green taking turns: Connected to Wi-Fi and waiting to reach the server. Give it a minute.
• Blue and yellow taking turns: Updating its software. Don’t press the button or turn off power; wait for it to finish.

Needs attention

• Orange, quick double blink: no Wi-Fi.
  1. Check that your home internet is working on another device.
  2. If you changed your Wi-Fi name or password, the doorbell needs the new one. Put it in Wi-Fi setup mode (see “Button holds” below) and add it again in the Alarm.com app.
• Blue, quick double blink: power problem. The doorbell transformer may need replacing. That’s a job for a technician: contact CommTech Systems at 866-729-2853 or ask in the chat for a service request.
• No light at all: Either the doorbell isn’t getting power, or the light was turned off in the doorbell’s video settings on the Alarm.com website. If the light setting is on and it’s still dark, contact CommTech Systems.

Button holds: for Wi-Fi changes and restarts

Press and hold the doorbell button. The light blinks green first, which means it’s entering troubleshooting. Keep holding until you reach the step you want, then let go:

• About 60 seconds, light blinks red and green: Wi-Fi setup mode. Release. On your phone, connect to the doorbell’s temporary Wi-Fi network, then add the doorbell again in the Alarm.com app.
• About 70 seconds, light blinks blue: restart. Release. The doorbell reboots. Try this first if it’s acting up.
• About 80 seconds, light blinks yellow: factory reset. Release. This erases the doorbell’s Wi-Fi and all its settings, so it will have to be set up again. Please call CommTech Systems at 866-729-2853 before doing this.